Why Attend
In the past many senior care and housing providers have not had the risk appetite to drive digital transformation and adopt new technologies within their business. The pandemic has forced the hand of many risk adverse boards and executives to see the business-critical role technology, and the data it generates can play in facing this monumental disruption to normal operating models.
Now is the time for senior care executives to take a step back, assess what technology is right for their current and future business needs and build a strategic roadmap for how to get there.
The Senior Living Transformation:Technology Leaders virtual series will provide you with practical workshops, interactive roundtables and executive panels. Each individual session has been designed in response to feedback from the leaders in the senior care industry.
This March we will be tackling how to:
- Determine the right connectivity and infrastructure required to adapt to the ‘new normal’
- Implement and maximize resident experience technology
- Leverage sales and marketing technology & lead digital transformation
- Build and execute an IT roadmap and strategy
- Pilot and implement a successful innovation and technology pilot program
This series is perfect for executives ready to build and execute a strategic IT roadmap at their organization and who are determining the priority areas for their budget.
Many C-level executives are turning their attention to digital transformation as the pandemic has only accelerated the need for integrated technology that can evolve with the business as it goes through monumental disruption.
Holiday Retirement, the largest provider of independent living in the US, has set itself apart as a thought leader and industry trailblazer in this area, making investments into resident experience technology that will deliver new and important value to their residents, staff and business.
In this conversation, Shawn Richard, Vice President of Resident Experience at Holiday Retirement, and Geert Houben, CEO of Cubigo, share with us the challenges and opportunities involved in bringing a legacy organization into the digital era.
Join us to unpack:
- The drivers and benefits to the resident, family and business of investing in an integrated resident experience platform
- The vision for Holiday Retirement to grow as an organization with data and information (business intelligence) at the core
- What the data-driven movement means for the entire senior care industry
- The importance of effective change management in leading a digital transformation
NEW WAYS TO NETWORK ONLINE
As part of the two weeks of content, registered attendees will get access to our intuitive networking platform which allows you to organize 1:1 and group networking sessions any time that suits from the 22nd – 31st March 2021.
Get Involved!
After each panel or roundtable there will be breakout opportunities to discuss each topic with your peers. Workshops are also interactive, giving you the chance to ask questions, engage with the facilitators and create meaningful learnings and actions from the experience.
INVESTING IN THE RIGHT TECHNOLOGY INFRASTRUCTURE AND ENTERPRISE SYSTEMS TO BE READY FOR THE ‘NEW NORMAL'
Day One – Monday 22 March 12.30 -14.00 EST
EXECUTIVE PANEL AND ROUNDTABLE
Following the panel discussion make the most of the opportunity to share your views and challenges with your peers as we break out into smaller round table discussion groups for 30 minutes.
PANEL AND ROUNDTABLE: IMPROVING THE RESIDENT EXPERIENCE
Day Two – Tuesday 23 March 12.30 -14.00 EST
Sponsored by TSO Life
Innovative senior living organizations, like Benchmark and Watermark Senior Living, are discovering how technology can improve the care experience for residents, families, and staff. In the midst of the pandemic, technology became an essential tool to ensure critical factors like safety, wellness, social connection were maintained.
But any great transformation comes with its hurdles. In this session leading operators and innovators will unpack what needs to happen for senior living to truly maximize the technology transformation ahead and will troubleshoot the biggest roadblocks to success for operators such as:
- Overcoming technology fears by building the business case for resident experience investment
- Understanding what data can be collected to understand and improve a resident’s quality of life
- Navigating implementation challenges to ensure roll out success
Learn about these essential tools to maximize resident experience technology:
- Define your desired business goals and map a strategy to get there
- Measure the ROI of investing in resident experience
- Take a person-centred approach to programming
- Reimagine social connectivity to tackle social isolation
- Connect IT with the business to ensure successful adoption
Following the panel discussion make the most of the opportunity to share your views and challenges with your peers as we break out into smaller round table discussion groups for 30 minutes.
Speakers:
David Sawyer, CEO/Founder, TSO Life
Sara Kyle, Founder, LE3 Solutions
Kelly Stranburg, Principal, LE3 Solutions
ALL ABOUT SALES: METHODOLOGY, TECHNOLOGY AND DATA
Day Three – Wednesday 24 March 12.30 - 14.00 EST
Sponsored by Sherpa
Following this session make the most of the opportunity to share your views and challenges with your peers as we break out into smaller round table discussion groups for 30 minutes.
Sales is hard work, especially when you are selling senior living. But an effective sales strategy is vital for a thriving community. How can we be more effective at converting our prospects to residents, even during the pandemic? What are some of the tools and strategies that can help us along the way?
What you will learn:
- Why focusing on the prospect (not the product) will ultimately lead to more move-ins
- The difference between marketing and selling: Cultivating your existing leads will increase sales conversions
- The importance of investing in direct selling time and how to use that time, with data from best performers
- Redefining CRM as a system of engagement versus only a data recording tool
Following this session make the most of the opportunity to share your views and challenges with your peers as we break out into smaller round table discussion groups for 30 minutes.
Speaker:
Alexandra Fisher, Co-founder & President, Sherpa
2020 ATTENDEES
Who should attend?
Senior living providers from:
- Assisted Living, Independent Living
- Residential Care
- Nursing Care & Homes
- Continuing Care Retirement Community (CCRC)
with job titles of:
- Chief Information Officer
- Chief Technology Officer
- Chief Information Security Officer
- Chief Operating Officer
Senior Vice President/ Vice President / Director/ Head of:
- Information Technology
- Technology
- Emerging Technology
- End-User Technology
- IT Infrastructure / Systems
- IT Products
- Innovation & Strategy
- IT Security
- Information Security / Cyber Security
- HIPAA Compliance
- Information Systems
- Business Intelligence/ data analytics
- Data Governance/ Data Management
2020 Partners
Platinum Partner
The Agenda
Please complete your details to receive a copy of the 2020 Senior Living Transformation Summit agenda.
Download the agenda
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With our extensive marketing experience and strategy, your partnership with Kisaco Research will grant you a sponsorship package that is an extension and enhancement of your current marketing and branding efforts. We value your ROI and will work with you directly on your specific goals and targets – that’s why we take special care in finding the most relevant end-users to attend, so that your financial and resource investment is smartly allocated.
Find out more by calling us at +44 (0)20 3696 2920 or email us at [email protected].
Venue
HYATT REGENCY BOSTON HARBOR 101 Harborside DR, Boston, MA 02128, USA
To make your reservations, please click here: https://www.hyatt.com/en-US/group-booking/BOSHA/G-02KI
If you need additional assistance, please contact us at 877-803-7534 or click here to find contact information by Region.
If the group rate is no longer available, prevailing rates may be offered for some or all of your dates.
GROUP BOOKING SAVING
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Conference Packages
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